Bulk Text Messages from Dispense Screen and Create Template

On the Dispense History screen highlight patients that you wish to send text messages to. You can select one patient, or select multiple.

To select multiple patients hold the <Ctrl> button on the keyboard while clicking on scripts. If there are a few scripts in a row that you wish to select then click on the first one and then hold down the <Shift> key and click on the last one in a row.

Right click on the highlighted scripts and select Print Duplicate. Untick Print Label and tick Send Text Messages. Click OK

The Text Message screen will open over the RxOne Home Screen.

Ensure the following are ticked:

Communication Consent: Dispensary
Send only one message per person

Type in your text message. You can save it as a template by clicking on Add As New and giving the template a name. You can also add fields by clicking on the relevant Field Tag on the right. For example:

This is a Test Text Message for <Patient First Name> will include the first name of the patient in the text.

Click Preview and Send All if you wish to preview the messages first. If you are happy you can click Send Text Msg’s without Preview.

Sending Text Messages using Templates

If you have saved templates you can follow the steps above and select a template using the drop down box Text Message Template.

Make sure that Communication Consent and Send only one message per person are selected.