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To edit after a claim has been made, see Redo Claim.
Apart from fixing any exceptions, such as invalid pharmacode, invalid quantity etc, it is possible to force an item to be claimed even though the machine does not think it should be.
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Script has not yet been claimed or,
Claim attempt made 15-May-00, if this was considered for a claim. Normally the attempt will be successful, but if not, the reason will be stated, and the item will have appeared on the exception report to give you the chance to correct it.
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Dont Claim which prevents it being claimed, even if the computer thinks it is legal and payable. E.g., when you have dispensed a script for a foreign tourist but forgotten to mark it as NSS at the time of dispensing , and wish to intercept it now.
Cancel HealthPAC Payment and Price Again {F9}. If a script has been paid by HealthPAC and you want to change details (quantity or repeat number) select this option.
Re-submit Script Not Yet Paid. If a script has ERRORED at HealthPAC, select this
Credit script in next claim enables script to be reversed. E.g. where a script has been unintentionally claimed for payment.
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After getting the Exception Report go back to the Dispensary section and edit any faulty scripts before making up the New claim. To edit after a claim has been made up, see Redo claim.Claim
It is possible to force an item to be claimed even though the machine does not think it should be.
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Script has not yet been claimed, or
Claim attempt made 15-May-04, if this was considered for a claim. Normally the attempt will be successful, but if not, the reason will be stated, and the item will have appeared on the exception report to give you the chance to correct it.
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A claim batch period can be split into several claims if necessary, typically on change of ownership part way through a period.
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Dont Claim which prevents it being claimed, even if the computer thinks it is legal and payable. E.g., when you have dispensed a script for a foreign tourist but forgotten to mark it as NSS at the time of dispensing , and wish to intercept it now.
Resubmit script in next claim forces it to be considered again. E.g. a script has been claimed and rejected by payment agency, you have had the problem fixed and wish to have it claimed again.
Credit script in next claim withdraws (reverses) claim for an item already claimed.
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These flags are acted on the next time that New claim Claim is selected, which can be immediately but can also not be until the end of the next batch period.
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Leave them marked as phoned scripts until they are supplied. This is usually the case automatically, as most foil scripts are phoned.
Redo will recreate the claim from scratch, to be used after you have fixed a fault or want to add more scripts to an existing claim.
Background;
The SmartClaim background and how it works are described separately.
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If the HealthPAC response file is obtained it can be reported and checked by the Claim response utility.
- Colin.Campbell add links when relevant pages added to confluence