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The computer logs on to the EFTPoS supplier's computer automatically when the first Eftpos transaction is processed. As part of trouble shooting, a manual logon can be performed from the Eftpos control panel (Windcave SC and Vault) (see setup and diagnostics).

End of Day

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Place a tick next to the Settle / Query Eftpos option. This will initiate an Eftpos settle when you do any future end of day procedures. This option will only be visible if Eftpos has been set to integrated in the RxOne Options window. It is not available for Cadmus or EftLink (EFTPOSNZ) solutions.

Processing credit or debit card sale

Sales are processed in the normal fashion. When RxOne is set to integrated Eftpos mode and one enters the tendered sales figures into the Eftpos field and completes the sale (+) or (F11), dial up begins the Eftpos transaction will be initiated immediately. The Eftpos Processing request window should be displayed. The user is prompted to swipe the card and enter PIN details (if required). There should be about a 4 second processing time. Only successful processing will be written to the RxOne database.

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RxOne entries are as per normal in the sales screen. If the amount being returned is reflected in the Eftops field an and Eftpos is integrated, the customer will be prompted for their card and then you, the merchant, will be prompted for the merchant card swipe and merchant card number.

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All Eftpos receipts are printed through the same printer that the pharmacy program system prints POS receipts. Eftpos must be set to print to this printer. This setting is in the Eftpos control panel.

Tip

If your Eftpos terminal is set up for tipping, it will tell RxOne the tip value and this is recorded against the sale.

Surcharge

If your terminal is set up for surcharges then it will tell RxOne the surcharge value, and this will be recorded against the sale.