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The Extemp may have been dispensed using the standard (single item) drug lookup during dispensing rather than by using the Extemp button, and a new single item stock card created for what is actually an Extemp requiring a list of ingredients. The message Invalid pharmacode will appear in the failed items of the exception report when preparing a claim as the item will not (cannot) have pharmacodes for many items.
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Edit the script and change from the faulty ingredient to one that has all the required information. Run the exception report again to confirm that it is now claimable.
- Colin.Campbell add extemp link when confluence page is ready