Occasionally an order may disappear from your orders screen. To recover the order follow these steps:
In File Explorer go to the LOTS folder in the C drive
Go into the Order Backups folder, sort it by date modified
Scroll down until you find the order. When you click on it you should be able to see a preview (depending on your windows settings this will display as a grid or a comma delimited file)
Note the order number
Right click on the orders screen and select Recover Order
Answer NO - this will create a new order
In the next window, select the Supplier
The File Explorer window will open to the Orders Backups
Double Click on the order you wish to recover
The order will show in the orders screen - you can now double click to edit the order
- Abraham George can you check for accuracy please