Receiving an Order (Delivering an Order In)

An order can be delivered on any RxOne Computer on your network. It does not have to be the same computer on which the order was made up.

An order showing on the Orders tab will normally be delivered automatically when the corresponding invoice/s are delivered.

To deliver an order / invoice.

• Enter the orders module

• If an order is marked Acknowledged, then there should be a corresponding invoice in the Invoices tab.

• Click on the Invoices tab.

• If the order / invoice is not complete, edit it by highlighting the invoice, and press <enter>, or double mouse click the invoice, and make any changes necessary to allow for short-sent, out-of-stocks etc. Once finished click Ok to return to the list of orders.

• To deliver it highlight the order and click Deliver. This updates the stock and removes the order from the Orders tab.

Notes

After delivery of an invoice, you will always get a box called 'Enter GST Details', please check the details on the screen against your paper invoice and click 'Save'

This information will be saved to your Creditor's Report which can be viewed from the main Orders screen.

To deliver multiple orders / invoices.

Highlight the invoices that you wish to deliver and click the 'Deliver' button.

To partially 'deliver' an order.

• Highlight any items you want to add in to stock. (Use the Ctrl key to select multiple items)

• Select 'Deliver Highlighted Items' button.

If you have the option selected (from main orders screen, Settings, Print Price Stickers), price stickers and / or shelf labels will be printed automatically for any stock with Print Price Stickers and / or Print Shelf Labels ticked on the stock-card. 

To update prices:

When the 'Update Prices' option is ticked on the invoice, price changes will be saved and price stickers and/or shelf labels (depending on stockcard settings) will be printed for those items with a changed retail.

Price Options when Receiving and Delivering Invoices

Options for Receiving an Invoice:

From within an invoice go to the menu Price Update Settings, Options when Receiving Invoices.  Tick the Options preferred from:

• Show New List Cost ‘

• Show New Real Cost

• Recalculate Retail Based on List Cost

• Recalculate Retail Based on Real Cost.

Options when Delivering an Invoice:

From within an invoice go to the menu Price Update Settings, Options when Delivering Invoices.   Tick the Options preferred from:

• Update List Cost on Stock Card,

• Update Real cost on Stock Card,

• Update Retail on Stock Card.

Once these settings have been chosen, they will be the default for all invoices delivered for that supplier.

These Options can be set up differently for individual Suppliers.  Go to Tools, Utilities, Supplier Utilities, Modify Supplier.  Highlight the supplier and click Modify.  Tick the boxes under Price Update Options for that particular supplier.

To never update prices:

• When viewing an invoice, go to menu 'Price Update Settings', 'Never Update Prices'. This option would normally be used if you are happy for your prices to be updated once a month with the RxOne update.

To Not Update Stock On Hand:

There is an option to 'Not update Stock On Hand'  when delivering an Invoice. In the Invoice screen, go to the Edit/Options menu and untick 'Update SoH when Delivering Invoice'.