Active Script List (ASL)

ASL Frequently Asked Questions

ASL is a consolidated list of active electronic prescriptions and repeats for an individual patient. ASL allows pharmacies who have been given permission to view the patient’s active scripts list and dispense from the list. When the dispensing process is completed, the repeats token will be sent to the patient’s preferred contact method such as SMS or Email as well as uploading to ASL.

ASL is useful for patients who are on multiple medications and finding difficulty managing the token themselves. An ASL patient will not need to present their individual token to be dispensed. Pharmacies who have been given permission to view the patient’s ASL can dispense their script token directly from ASL.

In order to view the patient’s ASL and dispense from it, you will need to do the following :

1. Register the patient with ASL (if the patient is not yet registered).

2. Obtain consents from the patient to view their ASL.

3. Obtain consent from the patient to upload their carer /agent information to ASL (if the patient has a carer or an agent).

Go to RxOne Options > Other Settings > and tick ‘MySL’, click ‘OK’ to save the change.

Register patient to ASL

RxOne supports Patient ASL registration. On the patient profile, make sure the IHI information is complete. If the IHI is blank on the patient profile, select ‘Find IHI’ to validate IHI.

Ensure the patient has their ‘Preferred Coms’ set to either email or mobile. ASL will send the consents to patient’s email or SMS depends on which option is set. ‘Preferred Coms’ can be found under the ‘Patient Additional Info’ tab or under the ‘Additional Details’ tab in POS.

Open

Signup for ASL – This means the patient is not yet registered with ASL and after the patient has understood ASL and agrees to sign up you then click the button ‘Signup for ASL’. A screen will come up asking to confirm that the patient details are correct.

Open

Two consents will be sent to the patient’s email or SMS. First one is the ‘Practitioner request to access’ – This is to ask the patient to give permission to the requested pharmacy to view the patient’s ASL. Second one is the ‘Consent to upload historical prescription’ –this is asking patient their permission if they allow the pharmacy to view scripts written prior today. Once the patient has replied to the email or SMS the pharmacy will be able to view the patient’s ASL and dispense from it.

Request ASL Access – This means the patient is registered with ASL but your pharmacy does not have permission to view their ASL. A Request can be made by selecting the button. A request will be sent to the patient’s mobile or email and the patient can then grant the pharmacy access. Close the patient profile and reload the patient to refresh the ASL status if required.

ASL Access Pending – This means the pharmacy has requested the patient’s consent and is awaiting approval.

ASL Disabled (No IHI) – This means the patient IHI is missing. Click ‘Find IHI’ to validate the patient’s IHI first.

View ASL – This means the pharmacy has obtained consent from the patient and you will be able to view and dispense the patient’s scripts on ASL.

Adding carer / agent

The patient can nominate a carer or agent on their behalf to collect their script or request their ASL scripts to be dispensed. The patient will need to understand that their carer/agent information will appear on the ASL.

• To add a carer or an agent select ‘Patient Additional Info’, select ‘Add Linked Contact’ or select ‘Add Contact’.

• ‘Add Linked Contact’ is used when the carer / agent is an existing patient in RxOne. You will be prompted to enter the carer name in the search box.

• ‘Add Contact’ is used when carer / agent is not an existing patient in RxOne. You will need to manually type in all the carer/agent information.

We recommend you create the carer/agent as a patient in RxOne and use the ‘Linked Contact’ so it is easier to update the carer/agent profile in the future.

After adding the carer or agent on the screen, select ‘Carer’ on the ‘Contact Type’ column and select ‘Carer’ on the ‘Relationship’ column. Tick ‘Consent’ if the patient has consented the carer’s information to be uploaded to ASL. The Carer with ‘Consent’ ticked will be the primary contact person regarding ASL. The patient can have multiple carers but only one carer can be the primary contact (consent ticked).

Care facility as carer

For patients who reside in the care facility, their ASL carer could be the care facility itself. To set this up go to ‘RxOne Editor’ > ‘Care Facility’, select the care facility and tick the box ‘Facility is carer for residents’.

Select ‘Additional Detail’ and enter a contact person from the rest home as the carer with an email or mobile number. Select ‘Agent as ‘Contact Type’ and select ‘Carer Facility’ as ‘Relationship’.

After the above has been set up, you will see a yellow label from the ‘Patient Additional Info’ indicating the patient’s carer is the care facility itself.

Update patient / carer / agent information on ASL

Anytime you change the patient information such as mobile number and email address you need to update information on ASL by selecting ‘Edit’ on the patient screen followed by ‘ASL’ > ‘Update Details On ASL’.

You also need to update the ASL whenever carer or agent information is changed.

A message will come up asking you to confirm the patient and carer detail, press ‘Details Correct’ to proceed with the update. A confirmation message will show on screen when the person details are updated in ASL.

View and dispense scripts from ASL

When ‘View ASL’ is clicked, the program will present you with a window with a list of patient’s active scripts and repeats. This includes both paper scripts and paperless scripts. Paperless scripts can be dispensed (with patient’s request) by ticking the ‘Add to Basket’ box next to the paperless script and select ‘OK’. Multiple scripts can be selected at once. You can only dispense a paper script when a paper script is physically present in the pharmacy. Paper script has ‘Paper script with no barcode’ in the ‘Rx Identifier’ column instead of the actual token.

The script(s) will be added to the basket and you can select ‘Dispense Basket’ to dispense the script immediately or dispense the basket using the eScript landing tab on the main Dispense screen at a later stage. The repeat token will be sent to ASL as well as the patient’s prefer contact method.

Don’t send to ASL

Tick the box ‘Don’t send to ASL’ if a patient who is registered to ASL no longer wants to associate their scripts with ASL.

This means all subsequent scripts dispensed will be ticked as ‘Don’t send to ASL’ on the script screen by default and the repeat tokens will not be uploaded to ASL. Instead, they will be sent to the patient’s preferred communication channel such as Email, SMS or printed as Evidence of Prescription.

Patient Screen

Script screen

Keep At Pharmacy

Sometimes the doctor may prescribe a paperless script with ‘Send To Pharmacy’ message embedded in the token. This means the scripts and the repeats need to stay in the pharmacy and are not allowed to be given to the patient or appear on the patient’s ASL. An example of this could be dosing point protocol dispensing.

When this happen the ‘Contact Method’ will automatically change to ‘Keep At Pharmacy’ and this can not be modified.

Activation Code

Pharmacists can help the patient to retrieve their activation code by clicking:

Edit → ASL → Get Activation Token From ASL