Debtor Payments

Payment on Account at Point of Sale

In the sales screen select Account Payment, enter your ID and search for an account in the Customer field. Enter the payment type, as you would for a normal sale. You can also type in a message to appear with the payment.

A receipt will print with the payment.

Cash out with payment

If the customer would like to draw out cash with the account payment:

Enter the cash amount to be withdrawn as a negative (for example -30.00)
Enter the EFTPoS amount as the amount to be paid off the account
The sale will finish and display how much change to give.

For example

Customer wants to pay $40 off their account and withdraw $30 cash.

Enter -30.00 in the cash field
Enter $70.00 in the EFTPoS field
Click OK to finish

The Sales screen will show:

You can see the Account Payment, and the required Cash Out for that sale.

Processing Direct Credits

You can set up different payment types in the Payment Type Utility. Type Payment Type Utility into the search box on the Home Screen. Click New and give your payment type a name, for example Auto Payment, select the Payment Type, Direct Credit. This payment type will now show in your Account Payment screen.

You should consider using a non-POS unit to process direct credit payment. This will help keep these transactions separate from your End of Day reports for Point-of-Sale computers.

Use the Account Payment button in the Sales screen and select your chosen payment type.

When entering in payments from customers made on an account, always use the Account Payment button in the Sales screen.

For printing the End of Day report, you only need to have the account payments ticked in the End of Day options.

Received on a/c with Dispensary-only system

Dispensary-only systems will not have a computer on the counter, so collect a/c payment cheques or notes of payment and enter all payments as a batch when convenient using the 'journal entry mechanism on any dispensary unit.

From the Debtors module, select the appropriate account.
Select Tools then Journal Entry' (or the <f3> shortcut key )
Specify credit and the amount paid.

If required, an explanation can be entered.

Click 'OK' to complete.

Journal entries for payments will be journaled in the current month.

Avoiding DCs/APs affecting End of Day balance.

Direct Credit payments will not affect the cash balance on your POS unit. They will affect the overall End Of Day balance. To avoid this, you can follow some of these tips:

If Pharmacy has only one RxOne computer and uses RxOne Debtors for accounts. Then Direct Credits should be entered as a separate session after an End Of Day is done for the normal till transactions. An end of day after the Direct Credit session will clear the computer for recording normal sales again.
If an End of Day is done separately for each till then the Options for End of Day will be set with All Tills not ticked.
Dispensary or Stockroom computer should be set the same way. This will isolate all computers with regard to transactions done.
Direct Credits can then be entered on the Dispensary or Stockroom computer as normal Account Payments. When an entering session is finished an End Of Day should be done to clear the computer and give a checking list of payments entered.
If an End of Day is done globally for all tills then the Options for End of Day will be set with All Tills ticked.
Dispensary or Stockroom computer should be set as Local . Options for End of Day will be set with All Tills not ticked. This will isolate this computer with regard to transactions done for End Of Day purposes.
Direct Credits should then be entered on the Dispensary or Stockroom computer as normal Account Payments. When an entering session is finished an End Of Day should be done to clear the computer and give a checking list of payments entered and ensure that the Direct Credits are not recorded as till takings when a Global End Of Day is done for the days sales.