Escaping a Sale (Abandon Sale) / Sale on Hold

To escape from a sale press <esc> a dialog box will appear with this message:

“You are about to leave this sale. Do you wish to put it ‘On Hold’?

  • Yes - will put the sale on hold so you can continue with it later

  • No - will cancel the sale

  • Cancel - will take you back into the sale to continue

Sale on Hold

Common situations where you may wish to put a sale on hold include:

  • the pharmacist is consulting with the patient and others may need to use the till

  • the customer decides they want something else

  • a selected payment method may only be available on another till

Continue a Sale on Hold

Highlight the Held sale by clicking on it with the mouse and press <Enter>

 

 

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