EFTPoS Setup
- Colin.Campbell
[Revised June 10 - Legacy Files]
Set up Integrated EftPoS
Technical knowledge is required to set up the modem and EftPoS unit, contact HealthSoft's support desk. Full Instructions are available to authorised installers in the RxOne Agent's help
For Vault and Windcave SC - follow the install instructions provided by the installer.
Turn on Integrated EftPoS within RxOne
From the RxOne Start Menu: Tools - Utilities - Options - Switchboard Tab.
RxOne Home Page → Additional Options → System Info → Show Options
Select Eftpos Status Tab
If you get a message that you need RxOne to enable Eftpos call RxOne support to get this enabled.
Select the name of your EftPoS provider under the EftPoS system Option.
Interfaced EftPoS units
Select the comms port the EftPoS unit is connected to.
Enter the merchant number. This is a number between 1 and 10 representing the different merchant slots in these EftPos terminals.
EftPoS Control Panel
Vault and Windcave SC have a control pannel, the EftPoS control panel can be accessed from the main RxOne sales screen from the View menu option.
The EftPoS control panel will seldom need to be accessed and one should not alter any settings here as this may result in disabling the preferred options selected during installation by the EftPoS technician.
The panel will be most useful as a tool if talking to the EftPoS Suplier's help desk to assist with problem resolution.
It is here, for instance, that a manual logon may be initiated to assist EftPoS establish the nature of a problem. Also the ability to perform manual pan credit card transactions is enabled / disabled here. This option is necessary where a credit a card numbers may be provide by a customer over the telephone or to process a transaction where the magnetic strip of the customer card is faulty and therefore rejected by EftPoS). Should a receipt be unreadable, a duplicate receipt can be printed from here. EftPoS inquiries and settles can also be performed from here.
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