Compliance Chart

[Revised Mar 05].

You can quickly assess a patient’s compliance by using the built in compliance chart.

Duration lines

Poor compliance is immediately obvious at a glance from the chart. It can enable the pharmacist to do a much better job of monitoring compliance while saving the considerable amount of time needed to read carefully though a history and calculate repeat dates etc. But before acting on an apparent poor compliance problem, always check the text sig to confirm that the computer has interpreted the duration correctly. There are some sigs that it will not be able to interpret.

If compliance is perfect, AND the medicine is one that should be taken continuously, the duration lines will meet and with no gaps, overlaps or expired repeats.

Overlapping duration lines

If the duration lines overlap significantly and are not matched by reasonable gaps nearby, the patient is taking too much medication. Look at the text sig to check that the computer has interpreted the duration correctly, and follow up the cause of poor compliance.

Gaps in lines

If the lines have gaps that are not matched by nearby overlaps, the patient is missing doses. So if the drug is one that needs to be taken continuously, check the text sig to confirm that the computer has interpreted the duration correctly, and follow up cause of poor compliance.

Expired (red) repeats

Expired repeats indicate missed doses and poor compliance unless there is a new script for the same period or the drug has been changed.

To find more info about an item

Rest the mouse cursor on the line and a pop-up will give you quantities and exact dates of dispensing etc.

To avoid seeing Compliance chart

Hit <enter> after selecting patient, or while it is loading if you do not want to see it.

You can permanently stop the compliance chart coming up by going to Options on the Menu bar RxOne Options and unticking Show Compliance Chart On Lookup when in the Patient Information screen. This option can be toggled on and off using the F12 key. Note that it only turns it off for the session. So next time you open RxOne you will need to do this again.

Checking compliance is now a professional obligation for pharmacists and the chart is by far the fastest way to do this.

To see after cancelling chart

After clearing the chart as above, to bring it back select 'Compliance chart' at any time the history is displayed on screen.