RxOne LTC Checklist
Long Term Condition Service Checklist
Always use the RxOne Compliance Chart Leave it turned on and print it
| This chart shows the Patient Compliance Score automatically saving you hours of time calculating. Under 80%? Print off the chart and clip to the prescription. |
Always assess all patients on complex medicines
| Under 80% Compliance? Assess every time. Even someone ineligible at that time of assessment can be saved so you have a history of that patient. |
After running an LTC Assessment, review the LTC conditions after discussing with your patient
| Some medicines have different uses so make sure your patient conditions are correct.
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Add Event Audit tabs regularly They’re a quick ‘click and go’ so document what you do | The Event Audit tab buttons are quick to do, and capture the things you do in practice to support patient care.
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Start Management Plans Now A quick tick box and comment when you can builds the picture of support | Don’t wait! RxOne Management Plans are quick to start and easy to update. After every patient visit, it takes about 10 seconds to quickly record any observations.
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Use the RxOne Last Contact Report weekly for:
| Your key LTC follow up report. Run this report every week and use it to track all requirements for LTC service support. |
Exiting LTC Patients? The exit date is automatic but you should select the reason the patient is exiting | Patient moved, passed away or now compliant? Once service type is changed to Core exit date is added automatically - you just need to select the reason.
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Use RxOne texting for those customers who love it | It’s very simple to use. Just call us to set up and you’re away.
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Use the RxOne Verification Report at least once or twice a month before the end of each month | This report shows the difference between the LTC registration info on the EAR Portal and your database in RxOne. Look at this regularly to sort out any inconsistencies. |
Look at the EAR Online Portal every month to check your payments | After you’ve received your LTC payment check the portal. Email bsshelpdesk@moh.govt.nz if you need help with this. |