RxOne Script Queue and Virtual Baskets
- Colin.Campbell
- Abraham George
Receive Script Barcode From Patient And Create Basket at Point-of-Sale
There is a button on the Sales screen called ‘Receive Script’. This is for staff members to place script orders from your walk-in patients. Please note this step is optional, scanning the barcode directly into the dispensary system will also download the barcode.
This will open the ‘Add Script to Queue’ screen.
This screen is also accessible from Dispensary by clicking File>Receive Scripts
The green colour means NZePS is online and downloading the script will work. If it is red it means either NZePS is temporarily offline, you aren’t connected or set up for eScript services, or your internet is down. You cannot scan any new eScript barcode from any customer while the system is offline. You will need to try again later or contact RxOne technical support.
Selecting the ‘Add eScript’ button will open a screen for you to scan the barcode of an eScript.
Continue scanning barcodes until you have finished adding all the barcodes. Click ‘Cancel’ to exit the ‘Add eScript’ screen once scanning is finished.
Add Scripts without Barcode
For paper scripts without a barcode, use the button ‘Add Paper Rx with No Barcode’.
The added scripts are displayed on the screen.
If the barcode is already added to a basket the program will not let you add the same barcode twice.
Please note: You are not allowed to scan scripts from different patients into the same basket. A basket will need to be created for each patient.
Search own repeat without barcode
Existing repeats can also be added to the same basket by clicking the ‘Add Repeat Rx’ button. This will give you a list of repeats available for the patient which you can then select to add to the basket. Only a Staff member with Dispensary access can add repeats held in the pharmacy.
Priority – You can set the priority of the basket if necessary. The default is ‘Normal’.
Script Type – You can set the type of basket. The default is ‘Standard Script’.
Comment – Any additional comments can be added in the comment section. This message will be passed to the dispensary staff with the basket.
Click ‘Save’ on the screen to finish and generate the basket.
The basket details will automatically print on the POS docket printer with the basket number.
Print Basket details
After the basket is created, two tickets will be printed automatically from the POS docket printer.
One is for the patient to take away, one is for the staff to hand to the pharmacist.
You can switch off these prints from the Point of Sale ‘Options’ menu if you do not wish to use them.
Dispense script using the basket
All generated baskets appear in Dispensary on the ‘Dispensing Requests Waiting’ tab.
This tab turns yellow when there are scripts in the queue. Please note, certain details have been blacked out in the screenshot below for patient confidentiality reasons.
You can see the various headings, which you can use to sort the scripts by clicking on the heading itself – they are outlined below:
Priority: How urgently the prescription needs to be processed – can select from None, Urgent, Priority, Normal, In next cycle, and Customer will call when required.
Person Name: Full name of patient.
User Message: Includes the full name of the patient, and if the initial request was taken at POS by a non-dispensary staff member, a message from them will appear (e.g. please process all repeats, or please process repeat for amitriptyline only). If no message is entered, the patient details (such as the mobile number and email address will populate this column).
eScript SCID: The SCID number of an electronic prescription if applicable, or the unique prescription identifying number.
Basket ID: Each group of prescriptions from a patient request will be assigned to a basket, so that their progress through the virtual basket system can be tracked – this denotes the basket number assigned to the prescription.
Status: Shows where in the virtual basket process the prescription currently is. As the prescription processes through the various basket phases, this will update accordingly. If a prescription is being processed it will show up as ‘Being Dispensed’ on any other dispensing computers, and if selected by another staff member to be dispensed, it will come up with a prompt that highlights that the item is being dispensed. This avoids double dispensing of the same basket. The various statuses available are: To be dispensed, Being dispensed, Awaiting sign off, Signed off and awaiting pick-up.
eScript type: The type of eScript e.g. paper eScript with barcode, paperless eScript (available in future updates).
Script Type: Identifies whether the script is a repeat, owe, held script, barcoded or non-barcoded scripts and paperless eScripts.
PDF: If a PDF copy of the prescription is available for download and printing, this will say ‘Y’. If no PDF copy is available, there will be an ‘N’ in this column.
SL: Stock Location (applicable only if you have multiple stock locations or multiple sites).
Dispense Selected eScript basket
To dispense a basket, highlight the script item on the screen and click ‘Dispense Selected eScript basket’. This will dispense all scripts in the same basket. This will take the user through to the dispensing screen to process all items in the Basket.
You will notice there are several buttons on this tab:
View the original PDF version of the script. If the basket item is not an eScript this will not be available | |
Print a PDF of the eScript if available | |
View the details of the script | |
Combine two virtual baskets into one basket | |
Cancels the scripts in the Dispense Request Waiting tab. This cancels virtual basket prescription requests. | |
Used by the pharmacist to sign off the prescription in RxOne. After this is done, press F5 to refresh the page and clear the row from the Script Queue. |