Deferring Scripts from Claim

The Pharmacy Procedures Manual states that you should defer any uncollected scripts from claims.

RxOne makes it easy to defer uncollected scripts and this should be standard practice when running SmartClaim.

Open the SmartClaim utility and click Defer Script Utility

Open

A list of all scripts due for the next claim will be displayed. Resize the window to display the Sold column. Click on the Sold column name to sort by this column. Click on the first script which is marked as N. Holding the shift key use the down arrow key to scroll to the last N.

Open

The selected scripts will be highlighted in Yellow. Click Defer Rx and click Yes to the question Are you sure you want to defer these items to the next claim?

All scripts selected will be deferred to the next claim. When you run the following claim they will automatically be added back into the claim. If you have scripts that you wish to defer use the Defer Script Utility to defer again.

The deferred scripts will be highlighted in Red in the Next Claim Date. Exit the Defer Utiltiy and continue processing your claim.