Deferring Scripts from a claim

[Revised Dec09]

Defer Script utility

Allows you to defer selected scripts to the next claim period. A list of scripts that will be considered for the new claim will show here.

Access the Utility through the Smart Claim module.

For Detailed Instructions:

https://support-hs.atlassian.net/wiki/spaces/RXNZ/pages/50921473

 

To defer

Select by either highlighting or scanning receipt barcode or bag label and then select 'defer claim'. These scripts will then be withheld from the current claim and be automatically submitted into the following claim period.

Undo defer

Undoing the defer can be done before the claim is made. Highlight or scan in the receipt barcode and select undo defer.

Deferred scripts will appear on the exception report, and the status of the deferral is also shown on the claim panel for the script.